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How to Get Help

Resources for Covid-19

How to Get Help

We are collecting resources to share. Please check back often as we will be updating!

The Napa Valley Unified School District website has great information about distance learning, how to stay connected and links to many other resources.

Pandemic EBT (P-EBT) benefits will be available for eligible California families soon!

Due to Coronavirus (COVID-19), children who are eligible for free or reduced-price meals at school will get extra food benefits. These food benefits are called Pandemic EBT or P-EBT benefits. P-EBT benefits help families in California buy food when schools are closed because of the coronavirus emergency.

Families will get up to $365 per eligible child on their P-EBT card to use on food and groceries.

Families with children who get CalFresh, Medi-Cal or Foster Care benefits do not need to apply. Most will get their P-EBT card in the mail during the month of May. P-EBT cards will begin arriving around May 12, 2020.

Families with children who are eligible for free or reduced-price meals and who do not get their P-EBT card in the mail by about May 22, 2020 must apply online before June 30, 2020. The online application will be available beginning May 22, 2020 at

Additional information will be posted here as soon as it's available:

COVID-19 Testing, Assistance, Resources & Information

Who do I call if I need support? (707) 253-4540 
TESTING FOR COVID-19: Uninsured? Can’t afford the copayment? Or, can you not get ahold of your medical provider? Call (707) 253-4540. This process is confidential. 

Napa County Information Line: Information and support related to COVID-19. Call (707) 253-4540(Monday-Friday, 9-12 pm. and 1-5 pm.) Call center staff speak English and Spanish and can provide referrals to critical information and resources: Food Assistance, Health Coverage, Testing Information, Mental Health, Financial Assistance, Health Order Information, Utilities, Housing topics & General questions. 


Here is a resource guide for people in need of food in Napa County. Most options are free and many locations provide free healthy produce. Please Note: During the covid-19 pandemic, hours, requirements, and other event information is constantly evolving. Best efforts are done to maintain the correctness of the calendar.

Information about Food Banks
Apply for CalFresh emergency assistance. Emergency assistance applications are by phone appointment (707) 253-4511.  
Apply for CalWorks employment assistance. Emergency services by phone appointment (707) 253-4511. 
Meals on Wheels: If you are homebound and 60+ years old and need support accessing meals please call: (707) 253-6100. 
WIC supplemental food assistance for children ages 0-5, pregnant and postpartum women: (707) 253-4853 

County Healthcare Information: Medi-Cal is for low-income children and adults. There are different types and an eligibility worker at the County will be able to explain which program is best for a client’s situation.  
Main: (707) 253-4511 
Toll Free: (800) 464-4214 
TTY: (800) 877-8339  

Community Health Initiative (CHI): CHI’s offers health insurance enrollment and re-enrollment assistance as well as personal follow-up to assist you in accessing services through Medi-Cal, Medicare and Covered California. Contact CHI to schedule an appointment. Main: (707) 227-0830. 

Information specifically for older adults: IHHS, Medi-Cal, CalFresh, Adult Protective Services, and Veterans Office, call (707) 253-3818. 

EMERGENCY FINANCIAL ASSISTANCE  - offered through On the Move and Up Valley Family Centers: 
American Canyon, Napa, and Yountville: Call (707) 363-8390 or email 
North Napa County (north of Yountville): Call (707) 965-5010 or email 
Season of Sharing (SOS) for individuals and families in crisis to pay for housing and emergency needs that cannot be met through other resources. Assistance includes rental/mortgage payment assistance, security deposit, medical equipment not covered by insurance, delinquent utilities, non-routine auto repairs (restrictions apply), and critical dental cost. (707) 299-1890. 

Family and Community Resource Centers: These centers can help with general questions about food access and provide range of family support services: Up Valley Family Centers (707) 965-5010, On the Move (707) 363-8390, ParentsCAN (707) 253-7444, Puertas Abiertas (707) 224-1786, Catholic Charities (707) 890-0211, Cope Family Center (707) 252-1123, NEWS (707) 252-3687 (Services to support victims of domestic & sexual abuse) 

Aldea Children & Family Services is available by phone for children’s mental health needs while shelter-at-home order is in place: (707) 253-0123.  

Exodus Recovery Crisis Stabilization Services offers mental health crisis services. Open 24/7 crisis line: (707) 253-4711.  

LGBTQ Connection offers LGBTQ-friendly, free, drop-in counseling by phone appointment Main: (707) 948-6640.  

Mentis: Napa’s Center offers affordable mental health care to individuals of most ages in English and Spanish. Mentis Intake Line is available by phone while shelter-at-home order is in place (707) 255-0966 extension 132.  

Napa County Mental Health offers mental health assessments and referrals to a variety of other mental health services. Napa County 
Mental Health is currently operating a warm line support service (Monday through Friday 8 a.m. -5 p.m.) for individuals of all ages who are experiencing anxiety, stress, worry, depression, etc. related to COVID-19. Call (707) 259-8151 or (800) 648-8650.  

Child Welfare Emergency Line. Call (707) 253-4261 or Toll Free at (800) 464-4216(After Hours) to report cases of child abuse or neglect. 

Adult Protective Services call (toll free) (888) 619-6913 if you suspect that an elder or dependent adult is being physically abused, neglected, or financially exploited 

Jameson Rescue Ranch: Provides support for food and animal care, especially for individuals who are homebound. Call (707) 927-3536.

GETTING HELP: Emergency Financial Assistance

Napa Valley Community Foundation's Emergency Financial Assistance program is available for workers who live in Napa County, whose household income is at or below 120% of Area Median Income, and who do not qualify for government-sponsored unemployment or paid family leave benefits. The program will launch no later than March 27, but people can sign up for an appointment now in English or Spanish. 

·    For residents of Calistoga, St. Helena and surrounding areas– please call (707) 965-5010 or email 

·    For residents of Napa, Yountville and American Canyon – please call (707) 363-8390 or email 

Importantly, the EFA program will be administered remotely, through telephone, Facetime, and onscreen conversations with applicants.

The Yountville Chamber has put together a wonderful list of local, regional and statewide resources with links.